FAQS

How do I wash my yarn?

At present I only dye superwash yarn, this means the yarn can be washed on a cool or wool wash setting in a domestic machine. However, to keep your items looking their best I always recommend hand washing. You may get a small amount of colour run on first wash- even though the dye is fixed properly and being thoroughly rinsed this can still happen with certain colours, especially if a soap or wool soak is used. This is normal and nothing to worry about

 

 

Shipping

I always send parcels with Royal Mail using their first class signed for service and I only send to the address registered with PayPal. This is in accordance with PayPal's policies.  I endeavor to post parcels within two working days of receiving your order

 

Are colourways repeatable?

Some are and some aren't.  If there is something you are interested in please send a message and I will do my very best to help you out

 

Privacy

I only use your information to fulfill your order and for tax purposes. I do not send newsletters or unsolicited emails, I will only email you regarding your order if I need to.